Privacy Policy

1. Information We Collect

At SocialSync, we collect information that you provide directly to us when you register for an account, connect your social media profiles, and use our platform. This includes:

• Account information (name, email address, password)
• Social media authentication tokens (encrypted at rest)
• Billing information (processed securely by our payment partners)
• Content you create, schedule, or publish through our platform

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use it to:

• Publish content to your connected social media accounts on your behalf
• Fetch engagement analytics and metrics
• Process transactions and send related information
• Send technical notices, updates, and support messages

3. Data Security and Encryption

Security is our top priority. All sensitive data, including social media OAuth access and refresh tokens, are encrypted at rest using AES-256-GCM encryption. We use industry-standard security measures to protect your account from unauthorized access.

4. Third-Party Services

Our service interacts with third-party social media platforms (such as X/Twitter, LinkedIn, Meta, TikTok, etc.). Your interactions with these platforms through SocialSync are also governed by their respective privacy policies. We do not sell your personal data to third parties.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@socialsync.com.